We actively encourage all new residents to personalize their rooms with their cherished belongings. Our rooms are already furnished to a high standard, ensuring you have everything you need for a comfortable stay.

However, if you have a specific piece of furniture that holds sentimental value or is a personal favorite, we will make every effort to accommodate your request and incorporate it into your room. Your comfort and sense of home are of utmost importance to us.

We welcome pets to visit our homes, and many individuals choose to bring their dogs. To ensure the safety and comfort of all residents and visitors, we kindly request that pets be kept on a lead and under supervision at all times during their visit.

Additionally, we offer animal-based activities, such as pet therapy, as part of our lifestyles program. These interactions with animals can provide emotional and therapeutic benefits for our residents, enhancing their overall well-being. We are committed to creating a warm and inclusive environment where both human and animal companionship are valued.

While we take every reasonable precaution to ensure the security of personal items within our care home, we regret that we cannot accept responsibility for any lost or damaged personal belongings. However, in the unlikely event that we have not taken reasonable security measures within the home, we would assume responsibility.

For items of significant value or importance, we recommend arranging suitable contents insurance cover to provide additional protection. Your peace of mind and the safety of your personal possessions are important to us, and we encourage residents to take appropriate measures to safeguard their valuable belongings.

We offer a comprehensive and diverse lifestyles calendar that encompasses musical entertainment, clubs, arts and crafts, and outings. Our dedicated activities coordinators take the time to discuss your personal interests and hobbies, and they will make every effort to integrate these preferences into your care plan and the weekly activities schedule.

In addition, we hold monthly residents’ meetings where you can actively contribute to the development of our home’s lifestyles program. Your input and participation are highly valued, and we are committed to providing a wide range of activities and experiences that cater to your individual interests and preferences.

All homes maintain completely open visiting times, allowing your friends and family the flexibility to visit you at your convenience. (We would politely request that as far as possible you try to avoid visiting during meal times).  Your loved ones are welcome to spend time with you whenever you wish, ensuring you have the support and company of those closest to you.